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IcyHats.com ships to all 50 US states with USPS First-Class Mail (2-5 day delivery to most locations).
 How much is shipping?
We have a flat shipping fee of $5.00 to all US locations. This fee includes shipping delivery confirmation and allows you to track your order at anytime. It's $5.00 no matter how big your order is!
Note: This shipping rate does not apply to wholesale orders!
How long does it take to ship?
If you purchased a hat from our online store we usually ship it out within 1-2 business days. Once it leaves our warehouse allow 2-5 days for delivery with First-Class Mail.
If you placed a special order for a hat that isn't listed in our online store it might take up to 2 weeks. We will confirm your order with you and let you know when it can be expected.
Self-Supplied orders usually take up to 2 weeks once we receive it.
How can I track my order?
Login to your account and view your Order History. If your order status is "Shipped" click on the order to view more info. In your order notes you'll find your USPS tracking number. You will also get notified by email of your shipping tracking number.
I haven't received my package, what should I do?
Contact us with your order # and we'll help you track your package. If your package got lost in the mail we'll send you a new one or refund you your money.
Shipping Questions?
If you have any questions about shipping or your order please contact us.
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